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Job description :
Job Description:
* Operational management: organizing stock and equipment, ordering supplies, and overseeing maintenance, cleanliness and security;
* Financial management: planning and working to budgets, maximizing profits and achieving sales targets set by head office, controlling takings in the restaurant, administering payrolls, etc.;
* People management: recruiting new staff, training and developing existing staff, motivating and encouraging staff to help achieve targets, co-ordinating staff scheduling and rosters;
* working to ensure standards of hygiene are maintained and that the restaurant is complying with relevant health and safety regulations;
* ensuring high standards of customer service are observed at all times;
* implementing, and instilling in their teams, company policies, procedures, ethics, etc.;
* handling customer complaints and queries;
* helping to devise and implement marketing promotional campaigns;
* helping to prepare reports and other performance analysis documentation;
* reporting to and attending regular meetings with head office representatives;
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