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Job description :
Responsibilities:
* Maintenance of contract budget(s) (actual/projected) records. Tracking ACS costs and performance.
* Directs and manages various daily operations of administrative/management and technical staff for one or more specialized functional areas to ensure performance standards are met, and client/project commitments are adhered to.
* Assumes P&L responsibility for assigned client(s)/project(s) develops budget and cost estimates, and manages project/contract demands consistent with budget projections.
* Preparation and initiation on contract billing, and providing supporting documentation/reporting to secure payment for services and other deliverables provided to client(s).
* Analyzes workflow and assignments to ensure efficient/cost effective operations; develops/implements process, program or service improvements to meet such needs.
* Administration of personnel records and administrative processing of contract employees including; new hire orientation, benefit administration, security administration, training arrangements, travel/expense authorizations, salary and performance evaluations, terminations, etc. Incumbent ensures that associated forms and notifications are completed, approved, processed, and that various ACS and client required reports are updated to reflect changes.
* Facility administration, including space planning and allocation/moves. Administration of building/facility/equipment leasing, maintenance and/or repair arrangements, including telecommunications, mail, custodial, equipment, printing, and repro services. Coordination, as necessary, with ACS and client representatives, as well as outside vendors.
* Purchasing equipment and supplies; conducting cost/benefit analyses, obtaining quotes, negotiating with vendors, and initiating purchase orders for both task and overhead items.
* Conducting/compiling/making special analyses, reports, and/or presentations of budgets, performance, forecasts, etc., as required.
* Introduction/implementation of administrative or financial control procedures to improve the effective operation of the unit.
* Participates in the research and planning of overall ACS project support operating policies and standards for designated area, contact, and/or client.
* Participates in the development of overall operations/program management goals and objectives and the planning and development of specific project support programs. Provides guidance and leadership to staff to ensure the effective implementation and maintenance of the same.
* Acts as a point of contact for other departments to resolve problems regarding project support for designated area, contact, and/or client and acts as in-house consultant.
* Advises staff members in resolving problems and issues that arise with internal and external customers.
* Directs recruitment, selection, training, development, and reward/recognition of project support personnel across designated area, contact, and/or client to ensure consistent, fair, and equitable treatment. May act as point of appeal regarding employee relations and development issues for assigned personnel.
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